Suspicious Mail & Packages
What to do
If you receive a suspicious letter or package:
- Stop — do not handle, open, smell, or taste
- Isolate the mail immediately
- Call UTPD at 471-4441 or 911
- Notify your office
- Anyone who comes into contact with suspicious mail should wash their hands and face immediately and isolate themselves from others
- To remember anyone else that came in contact with mail, write it down on paper
Some typical characteristics which ought to trigger suspicion include letters or parcels that:
- Have any powdery substance on the outside.
- Are unexpected or from someone unfamiliar to you.
- Have excessive postage, handwritten or poorly typed address, incorrect titles or titles with no name, or misspellings of common words.
- Are addressed to someone no longer with your organization or are otherwise outdated.
- Have no return address, or have one that can't be verified as legitimate.
- Are of unusual weight, given their size, or are lopsided or oddly shaped.
- Have an unusual amount of tape.
- Are marked with restrictive endorsements, such as "Personal" or "Confidential."
- Have strange odors or stains
See the US Postal Service for more information about suspicious mail and procedures to follow.