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Print Job Submission Guide

Submitting Your Files for Printing

It is our sincere purpose to make electronic file submission an easy task for clientele. To help make the pre-press phase of your projects trouble free, we have assembled these electronic file and pre-press guidelines.

Our Customer Service Representatives are always available to help you sort out the important details and produce the best quality for your job. Don't hesitate to ask questions as we are here to cater to your print, copy, or mail service needs.

By the way, if you need assistance with design or file setup (or if this information seems too technical), give our graphic designer a call. 

Submitting Print-Ready Files

Supported File Formats

  • We accept files from either PC or Macintosh.
  • Popular software: Adobe Photoshop, InDesign, and Illustrator.

Preferred File Types (see notes about Image resoluton below):

  • .PDF (Most files) Press Option preferred.
  • .EPS (Line art such as logos and icons)
  • .JPG (Photos/images) 
  • .TIFF (High-resolution photo images)

Also Acceptable:

Submission Guidelines

  • Only send the document that you want us to output. If possible, delete all other files from any disk(s)/file folders you supply us with. This will evade problems, saving time and money.
  • Make sure the document is the actual size being printed. If not, please specify enlargement or reduction for imaging.
  • Gather all output documents, fonts, links, and photos to place them into three individual folders. Professional page layout programs can perform this task for you using "Package" or "Collect" for Output features.
  • Always supply laser prints with your job. We need these to compare proofs.


  • Supply all screen fonts and printer fonts, or Truetype fonts used in the job and linked supports.
  • For wide-format printing, please convert your text to outlines. (Illustrator and InDesign both have this function.)
  • Avoid assigning type attributes (bold, italic, bold italic). Instead, use the correct font. This will avoid using a type style that has no actual screen and printer font.
  • Avoid Multiple Master fonts if possible. Some will work, but problems are common.

Images and Resolution

  • When possible, art should be submitted as vector rather than bitmap.
  • Color: Images should be in CMYK color or grayscale to print accurately.
  • All photos should be at least 300 dpi.
  • All line art of bitmap images should be 1200 dpi.
  • Gradients: To reduce banding in gradations, use a broad range (e.g. 5%-95% as opposed to 40%-60%).
  • Color: Some Pantone colors are outside of the CMYK color space and appear different when printed as process color. Please view your screen after conversion for a rough idea of how that color will appear.

AVOID Web Images (Web graphics are set at 72 dpi in RGB color mode. These will print blury and the colors will not print accurately.)

  • .SVG (may be acceptable, but colors will need to be converted)
  • .PNG (Low-resolution web graphic)
  • .GIF (Low resolution, limited colors web graphic)


  • Bleeds — Any image that bleeds off the page must extend at least 1/8" (.125").
    See our video: How to Create Bleeds in Adobe InDesign
  • Live Area — This is your graphics and type that cannot bleed. It will be trimmer during finishing in bindery. All type and graphics not intended to bleed must be a minimum of 3/16" clear and free from the head, foot, face, gutter, or trim area.
  • Supply all fonts and placed images within your linked supports.
  • Do not embed graphics unless you also supply the originals, too.

Reference Articles

For more information please contact your customer service representatives or our on-staff graphic designer.